Re:amaze
Re:amaze is a multi-channel customer support platform offering live chat, email, social messaging, and automated workflows.
5 actions Integration catalog
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Connect Re:amaze once you're in Boring.
01 · WHAT THE AGENT CAN DO
Actions
Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.
Get Contact by EmailRE_AMAZE_GET_CONTACT_BY_EMAIL
Retrieve a Re:amaze contact by an exact email-address match.
Get report tagsRE_AMAZE_GET_REPORTS_TAGS
Tool to retrieve a list of tags used in reports. Use when analyzing tag usage metrics across conversations.
Get Response TemplatesRE_AMAZE_GET_RESPONSE_TEMPLATES
Tool to retrieve response templates for the brand. Use when you need canned responses to streamline replies.
List ConversationsRE_AMAZE_LIST_CONVERSATIONS
Lists Re:amaze conversations with optional status, order, and date filters.
List MessagesRE_AMAZE_LIST_MESSAGES
List messages across a Re:amaze brand or within one conversation.
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