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Productlane

Productlane is a customer support and feedback system designed for modern companies, built on Linear.

39 actions Integration catalog
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01 · WHAT THE AGENT CAN DO

Actions

Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.

Create Changelog EntryPRODUCTLANE_CREATE_CHANGELOG
Tool to create a new changelog entry in Productlane. Use when you need to document product updates, new features, or bug fixes. The content supports markdown format including headings, bulleted lists, and other markdown features.
Create CompanyPRODUCTLANE_CREATE_COMPANY
Tool to create a new company in Productlane. Use when you need to add a company record with optional domain-based contact auto-linking. Authentication required via Bearer token.
Create ContactPRODUCTLANE_CREATE_CONTACT
Tool to create a new contact in your Productlane workspace with optional company linking. Use when adding new contacts to track customer interactions and feedback.
Create FeedbackPRODUCTLANE_CREATE_FEEDBACK
Tool to create new feedback in Productlane. Use when submitting user feedback, feature requests, or bug reports through the API. This is equivalent to adding feedback through the Productlane widget or portal. Requires email, feedback text, and pain level.
Create InsightPRODUCTLANE_CREATE_INSIGHT
Tool to create a new insight/thread in Productlane workspace. Use when you need to capture customer feedback, feature requests, or bug reports.
Create ThreadPRODUCTLANE_CREATE_THREAD
Tool to create a new thread in Productlane. Use when you need to create feedback, feature requests, or bug reports from users.
Create UpvotePRODUCTLANE_CREATE_UPVOTE
Tool to create an upvote for a project or issue. Use when you need to record user support for a project or issue. Either projectId or issueId must be provided.
Delete CompanyPRODUCTLANE_DELETE_COMPANY
Tool to delete a company by its unique ID. Use when you need to permanently remove a company and all associated data from Productlane.
Delete ContactPRODUCTLANE_DELETE_CONTACT
Tool to delete a contact by ID. Use when you need to permanently remove a contact from Productlane. Authentication is required and you can only delete your own contacts.
Delete UpvotePRODUCTLANE_DELETE_UPVOTE
Tool to delete an upvote by its unique ID. Use when removing a previously cast upvote on an issue or project.
Enable Productlane WidgetPRODUCTLANE_ENABLE_WIDGET
Tool to enable the Productlane widget. Use after confirming the widget is currently disabled.
Get ChangelogPRODUCTLANE_GET_CHANGELOG
Tool to retrieve a published changelog by ID from Productlane. Use when you need to fetch details about a specific changelog entry. No authorization is required for published changelogs.
Get Company by IDPRODUCTLANE_GET_COMPANY
Tool to retrieve a company by its unique ID. Use when you need detailed information about a specific company including its metadata, integrations, and associated data.
Get ContactPRODUCTLANE_GET_CONTACT
Tool to retrieve a contact by ID or email from Productlane. Use when you need to fetch details about a specific contact in your workspace. Authentication is required and you can only access contacts that belong to your workspace.
Get Help Center ArticlePRODUCTLANE_GET_HELP_CENTER_ARTICLE
Tool to retrieve a help center article by its ID. Use when you need to fetch details, content, and metadata for a specific help center article.
Get InsightPRODUCTLANE_GET_INSIGHT
Tool to retrieve an insight/thread by its ID. Use when you need to fetch details about a specific piece of feedback or customer insight.
Get Issue by IDPRODUCTLANE_GET_ISSUE
Tool to retrieve a specific issue by its ID from a workspace. Use when you need to fetch detailed information about an issue including its title, description, status, priority, and metadata.
Get Linear Customer OptionsPRODUCTLANE_GET_LINEAR_OPTIONS
Tool to retrieve available Linear customer statuses and tiers for your workspace. Use when you need to know the valid Linear options before creating or updating companies. Returns null for both statuses and tiers if Linear is not connected.
Get ProjectPRODUCTLANE_GET_PROJECT
Tool to retrieve a project by its ID from a workspace. Use when you need to fetch details about a specific project including its name, description, progress, and associated metadata.
Get WorkspacePRODUCTLANE_GET_WORKSPACE
Tool to fetch workspace details by ID. Use when you need to retrieve workspace configuration, branding, or latest changelog information.
Invite User to WorkspacePRODUCTLANE_INVITE_USER
Tool to invite a new user to your Productlane workspace. An invitation email with a join link will be sent to the user. Only admins can invite users.
List ChangelogsPRODUCTLANE_LIST_CHANGELOGS
Tool to list all published changelogs for a workspace by ID. Use when you need to retrieve changelog entries for a specific Productlane workspace.
List CompaniesPRODUCTLANE_LIST_COMPANIES
Tool to list all companies in Productlane. Use 'take' and 'skip' parameters to paginate through results. Supports filtering by domain or name.
List contactsPRODUCTLANE_LIST_CONTACTS
Tool to retrieve all contacts for your workspace. Use when you need to list contacts with optional pagination support.
List Help Center ArticlesPRODUCTLANE_LIST_HELP_CENTER_ARTICLES
Tool to list all help center articles for a specific workspace. Use when you need to retrieve documentation or support articles from a workspace's help center.
List InsightsPRODUCTLANE_LIST_INSIGHTS
Tool to list all threads/insights for your workspace with optional filtering. Use when you need to retrieve insights filtered by state, issue, or project, with support for pagination via 'take' and 'skip' parameters.
List Productlane IssuesPRODUCTLANE_LIST_ISSUES
Tool to retrieve all issues from a Productlane workspace. Use when you need to fetch issues from a workspace that has their portal/roadmap published.
List Workspace MembersPRODUCTLANE_LIST_MEMBERS
Tool to retrieve all members of your workspace with their roles and user information. Returns memberships sorted by role (admins first).
List ProjectsPRODUCTLANE_LIST_PROJECTS
Tool to retrieve all projects within a workspace. Use when you need to list available projects from a published Productlane workspace portal or roadmap.
Update CompanyPRODUCTLANE_UPDATE_COMPANY
Tool to update an existing company record in Productlane by its unique identifier. Use when you need to modify company details such as name, domains, revenue, size, status, tier, or external IDs. All fields except the company ID are optional.
Update ContactPRODUCTLANE_UPDATE_CONTACT
Tool to update an existing contact in Productlane. Use when you need to modify contact details such as name, email, or company associations. Users can only update their own contacts.
Update InsightPRODUCTLANE_UPDATE_INSIGHT
Tool to update an existing insight (thread) by ID. Use when you need to modify insight properties such as title, state, pain level, or associations with projects, companies, or contacts.
Close Productlane WidgetPRODUCTLANE_WIDGET_CLOSE
Tool to close the Productlane widget. Use when you need to hide the widget after completing an interaction.
Disable Productlane WidgetPRODUCTLANE_WIDGET_DISABLE
Tool to disable the Productlane widget across the entire page. Use when needing to turn off the widget programmatically.
Widget off eventPRODUCTLANE_WIDGET_OFF_EVENT
Tool to remove a previously registered widget event listener. Use after widget setup to deregister callbacks.
Register Widget Event ListenerPRODUCTLANE_WIDGET_ON_EVENT
Tool to register a listener for Productlane widget events. Use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetLoaded' events.
Open Productlane WidgetPRODUCTLANE_WIDGET_OPEN
Tool to generate a JavaScript snippet that opens the Productlane widget. Use when you need to programmatically display the widget on your front-end after page load.
Open Productlane Docs Article in WidgetPRODUCTLANE_WIDGET_OPEN_DOCS
Tool to open a specific docs article in the Productlane widget. Use after widget initialization and load.
Toggle Productlane WidgetPRODUCTLANE_WIDGET_TOGGLE
Tool to toggle the Productlane widget between open and closed states. Use after widget initialization.