Wati
Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.
5 actions Integration catalog
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01 · WHAT THE AGENT CAN DO
Actions
Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.
Add ContactWATI_ADD_CONTACT
Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.
Get TeamsWATI_GET_TEAMS
Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.
Send Session MessageWATI_SEND_SESSION_MESSAGE
Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.
Wati update chat statusWATI_UPDATE_CHAT_STATUS
Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiting for customer's response - SOLVED: Issue has been resolved - BLOCK: Prevent further communication with the contact
Update Contact AttributesWATI_UPDATE_CONTACT_ATTRIBUTES
Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.
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