Reteno
Reteno is a customer engagement platform for managing contacts, behavioral events, messaging campaigns, and omnichannel communications.
14 actions Integration catalog
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Connect Reteno once you're in Boring.
01 · WHAT THE AGENT CAN DO
Actions
Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.
Get Account BalanceRETENO_GET_ACCOUNT_BALANCE
Return monetary balance, credit limit, currency, and remaining prepaid email and SMS quotas for the connected Reteno account.
Get Account InfoRETENO_GET_ACCOUNT_INFO
Return the Reteno organization and API user associated with the connected account. Use this to verify which account subsequent operations affect.
Get ContactRETENO_GET_CONTACT
Return the full Reteno profile for one contact identified by its internal contact ID.
Get Contact Import StatusRETENO_GET_CONTACT_IMPORT_STATUS
Return the current state and resulting contact IDs for an asynchronous Reteno contact import started by Upsert Contacts.
List Address BooksRETENO_LIST_ADDRESS_BOOKS
Return Reteno contact address books and their assigned field groups and fields.
List Contact FieldsRETENO_LIST_CONTACT_FIELDS
List custom contact fields, their field IDs and keys, data types, allowed values, and validation metadata.
List Contact MessagesRETENO_LIST_CONTACT_MESSAGES
Return one page of a contact's email, SMS, push, web push, or App Inbox message history for a required date range.
List ContactsRETENO_LIST_CONTACTS
List one bounded page of Reteno contacts. Optionally filter by external customer ID, email, phone, or name.
List SegmentsRETENO_LIST_SEGMENTS
Search Reteno contact segments by name and return one bounded page with segment IDs and types.
List Subscription CategoriesRETENO_LIST_SUBSCRIPTION_CATEGORIES
List the organization's contact subscription categories and the keys used to manage communication preferences.
List WorkflowsRETENO_LIST_WORKFLOWS
Search Reteno automation workflows by name and return their IDs, status, and tags.
Track EventRETENO_TRACK_EVENT
Send one non-retractable backend event for an identified contact. A new event type key is created after Reteno accepts its first event.
Upsert ContactRETENO_UPSERT_CONTACT
Create or update a Reteno contact in real time and return its Reteno contact ID.
Upsert ContactsRETENO_UPSERT_CONTACTS
Create or update 1-3000 Reteno contacts asynchronously using one explicit deduplication strategy. Returns an import session ID and immediate failures.
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