Remote Retrieval
Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
7 actions Integration catalog
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01 · WHAT THE AGENT CAN DO
Actions
Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.
Create OrderREMOTE_RETRIEVAL_CREATE_ORDER
Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.
Get All OrdersREMOTE_RETRIEVAL_GET_ALL_ORDERS
Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
Get Company DetailsREMOTE_RETRIEVAL_GET_COMPANY_DETAILS
Tool to retrieve detailed information for a company. Use after confirming a valid company_id.
Get Device PricesREMOTE_RETRIEVAL_GET_DEVICE_PRICES
Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
Get Order DetailsREMOTE_RETRIEVAL_GET_ORDER_DETAILS
Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
List Pending OrdersREMOTE_RETRIEVAL_LIST_PENDING_ORDERS
Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
RemoteRetrieval: Validate UserREMOTE_RETRIEVAL_VALIDATE_USER
Tool to validate the provided API key. Use when you need to confirm the API key's validity.
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