Convolo AI

Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities.

7 actions Integration catalog
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01 · WHAT THE AGENT CAN DO

Actions

Every capability is a discrete, logged action the agent calls by name — scoped to what you authorize and recorded in the run trace.

Create CharacterCONVOLO_AI_CREATE_CHARACTER
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Evaluate Character PerformanceCONVOLO_AI_EVALUATE_CHARACTER
Evaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis. Returns structured ratings and feedback. Prerequisites: - A valid session_id from Get Character Response - A character_id from Create Character - Prompt must include [[conversation_history]] placeholder Note: This API requires Professional Plan or higher access.
Generate Starter ConversationCONVOLO_AI_GENERATE_STARTER_CONVERSATION
Generates AI-powered conversation starter suggestions for a character. This tool creates contextually relevant opening lines or follow-up dialogue suggestions that can be used to initiate or continue conversations with AI characters. Perfect for chatbots, virtual assistants, game NPCs, or interactive storytelling applications. Use this when you need: - Opening conversation starters for a new interaction (sessionId="-1") - Follow-up suggestions based on an ongoing conversation (provide existing sessionId) - Multiple conversation options to choose from
Get Character ResponseCONVOLO_AI_GET_CHARACTER_RESPONSE
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List VoicesCONVOLO_AI_LIST_VOICES
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI SettingsCONVOLO_AI_SET_CORE_AI_SETTINGS
Updates the core AI settings (model and/or temperature) for an existing Convai character. Use this action to: - Switch the AI model powering a character (e.g., from GPT-4o to Claude) - Adjust response creativity via temperature parameter (0.0=deterministic, 1.0=creative) - Fine-tune character behavior without recreating the character Prerequisites: Requires a valid charID from a previously created character. At least one of model_group_name or temperature must be specified.
Upload Knowledge Bank FileCONVOLO_AI_UPLOAD_KNOWLEDGE_BANK
Tool to upload a knowledge bank file. Use when you have a file ready to add to Convolo AI's knowledge bank (Enterprise plan only).